News & Updates

Hospitality and Tourism Sector new regulations Q&A

Any occupation which does not fall within the listed job families (Housekeeping, Kitchen, Food Service, Bar Service and Front Office), should select the ‘Other’ option. This option does not include an online assessment in Phase 1. In Phase 2, the ‘Other’ option does not include a specific Skill Verification Interview but an interview which will test the English conversation skills. Occupations selecting this “Other’ option may include maintenance, HR personnel, accounts personnel, marketing personnel etc.

Can the employer apply for me?

No, you, the employee should apply using their own personal email address with minimal assistance from the employer. This is because the Skills Pass will be issued in your name and you will always have access to your details and Skills Pass certificate on the Skills Pass portal using your personal credentials (email and password).

If I have an EQF level qualification from a licensed education institution, do I still have to apply for a Skills Pass?

Any non-EU/EEA/EFTA (Switzerland) national coming to work in Malta within the Hospitality and Tourism sector need to have a Skills Pass.

At first everyone has to go through the basic Skills Pass and obtain the

RED Skills Pass. Eventually, more levels of the Skills Pass will be issued according to the EQF levels.

Is the Skills Pass permanent or does it have to be renewed?

Once you obtain the full Skills Pass it is permanent for that particular occupation.

How long does Phase 1 take to complete?

The Skills Pass portal grants the student 42 days to complete Phase 1, however since this can be done at the student’s leisure it may take much less.

Who is required to pass through Phase 2 of the Skills Pass?

• Non-EU/EA/EFTA (Switzerland) living abroad
• Non-EU/EEA/EFTA (Switzerland) living in Malta for less than a year and applying for their first renewal
• ELT Students (partially)

What does the Skills Pass fee include?

It includes access to three mandatory courses, and five assessments.

These are: – Basic Customer Care Course and Assessment – Basic Maltese Tourism Product Course and Assessment – Basic English for Hospitality Course and Assessment – English Proficiency Test –

Occupation (according to Job Family) Assessment.

How do I proceed to Phase 2?

Once you obtain the Phase 1 confirmation, the Skills Pass portal will automatically lead you to book the Skills Verification Interview as part of phase 2. Once the booking is confirmed by the assessors, then a confirmation email will be sent including all the necessary information.

How long is my Phase 1 confirmation valid for?

Phase 1 confirmation will be valid for three years. If Phase 2 is not finalised within those three years, then the Phase 1 confirmation will expire and the Skills Pass process needs to be restarted.

News Source: skillspass.org.mt